/* Javascript functions that are dependant on translation locales */
I18n = {};
I18n.translations = {"type.via.twitter-favorite":"Twitter Favorite","txt.access.help.msg_verified":"Submit your email address, and we'll send you an email that sets you up with a new password.","type.via.mail":"Mail","txt.users.edit.phone_msg_with_direct_number_option":"When a phone number is set as a direct line, this number becomes unique across all users.  New Zendesk Voice calls from this phone number automatically set this user as the ticket requester.","txt.users.edit_password.header":"Change password","event.cc.label":"CC notification","txt.users.edit.add_facebook_login":"Add a Facebook account","txt.users.update_password.unchanged":"The new password must be different than the current password","txt.entries.index.no_topic":"No topics yet for this forum.","type.status.open":"Open","txt.requests.new.header":"Submit a request","txt.requests.new.email_address":"Your email address","txt.entries.show.submitter.question":"asked this on","txt.user.section.topics":"Topics","event.voice.summary":"'{{caller}} left a message at {{to}}. Call duration was {{duration}}.'","txt.feedback_tab.link.go_back":"Go back","txt.entries.index.replied_by":"by","txt.users.edit.deleting_identity":"Deleting '{{identity}}'. Please wait...","txt.users.edit_password.current_pwd":"Current password","type.satisfaction.offered":"Offered","txt.feedback_tab.error.problem_submitting_search":"Sorry, there was a problem submitting your search. Please try again later.","txt.requests.index.view_archived":"View your older closed requests","txt.users.update.success":"User has been updated","txt.user.section.tickets":"Tickets","txt.entries.show.vote.undo":"undo","txt.requests.new.verify_email":"Your request has been created. Please note that you must verify your email address. Check your email.","txt.dashboard.title":"Dashboard","txt.uploads.create.too_big":"The file '{{filename}}' is too big. Please attach files with size less than {{max_size}}.","txt.users.edit.unlink_openid_account":"unlink","txt.users.role_name.admin":"Administrator","txt.access.help.spam":"If you can't find a mail from us within a couple of minutes, please check your junk/spam folder.","txt.feedback_tab.button.none_helpful":"None of these are helpful - get in touch","ticket_fields.priority.label":"Priority","datetime.distance_in_words.about_x_years.one":"about 1 year","txt.requests.new.want_image":"I want an image instead","txt.widgets.forums.no_forums":"You don't have access to any forums","txt.access.login.openid_error":"Unable to validate your OpenID identity","txt.registration.error.email_registered":"A user has already signed up with the given email<ul><li>Please use the <a href=\"/login\">regular login</a></li></ul>","txt.ticket.actions.save_as_status":"Submit as {{status}}","txt.access.login.welcome_back":"Welcome back, {{user_name}}","txt.requests.index.title_cc":"Requests you are copied on","txt.requests.index.status_open":"Being processed.","txt.registration.index.openid":"OpenID (optional - <a href=\"http://openid.net\" target=\"_new\">read more</a>)","txt.requests.index.detailed_list":"Detailed list","datetime.distance_in_words.x_months.other":"{{count}} months","ticket_fields.satisfaction_score.label":"Satisfaction","txt.layout.sub_request":"Submit a request","txt.access.login.google_error":"Unable to validate your email address with Google. Please try again.","txt.requests.show.resolved":"Please consider this request as <strong>resolved</strong>","txt.verification.details.title":"You are about to log in to your help desk","txt.entries.show.vote.me_too":"Me too!","txt.entries.list.most_popular":"Most popular","txt.access.login.unverified_open":"You are already registered in the help desk<ul><li>You need to verify your email address by clicking the verify link in your welcome mail</li><li>Alternatively, <a href=\"/access/help?user[email]={{user_email}}\">request a new welcome email</a></li></ul>","txt.feedback_tab.notification.thanks_what_next":"Thanks! What would you like to do next?","txt.users.new.header":"New User","txt.suggestions.search_button":"Search","txt.requests.show.error":"Request could not be updated as","txt.feed.reply-placeholder":"Write a reply...","datetime.distance_in_words.over_x_years.one":"over 1 year","ticket.followup.comment":"This is a follow-up to your previous request","txt.users.edit.delete_identity":"remove","timestamp.formats.today":"%H:%M","activerecord.errors.models.user_identity.attributes.value.invalid":"{{value}} is not properly formatted","txt.watchings.create.title":"Receive updates by mail","txt.access.help.password_mail_sent":"A password reset email will be sent to <strong>{{user_email}}</strong> shortly, containing a link that enables you to reset your password.","txt.requests.new.not_anonymous":"You are already registered in the help desk. Please login to submit your request.","activerecord.errors.messages.inclusion":"is not included in the list","txt.watchings.error":"General error during subscription/unsubscription","txt.activities.tickets.comment":"{{actor_name}} commented on ticket #{{ticket_nice_id}}: {{comment}}.","timestamp.formats.this_week":"%A %H:%M","txt.users.update_password.changed":"Password changed","txt.users.edit.twitter_message":"Sign in with Twitter to verify your Twitter account.","txt.search.back_to":"Back to","type.ticket.incident":"Incident","txt.user.section.topic_comments":"Topic Comments","ticket.properties.requester.via":"via","txt.entries.index.edit_article":"Edit Article","event.change.no_such_field":"Could not find field for {{field}}","txt.requests.new.created":"Request {{request_title}} created","txt.users.edit.twitter_screen_name":"Twitter account","type.via.twitter-dm":"Twitter DM","txt.requests.index.view_solved":"View your recently solved and closed requests","ticket_fields.updated.label":"Updated","txt.requests.new.message":"<p>Fields marked with an asterisk (*) are mandatory.</p><p>You'll be notified when our staff answers your request.</p>","txt.users.edit.adding_email":"Adding new email address. Please wait...","txt.access.help.welcome_mail_sent":"A new welcome email has been emailed to {{user_email}}","event.voice.details.answeredBy":"Answered by:","txt.merge.add_email":"Add email","txt.watchings.destroy.message":"Unsubscribe successful","txt.access.help.facebook":"Facebook email address","txt.users.edit.add_twitter_handle_manually_message":"A manually added Twitter account will be verified the first time it is used to login, and successfully completes the oAuth process.","txt.registration.index.submit":"Sign me up!","txt.access.index.no_password":"If you've communicated with our help desk staff through email previously, you're already registered. <br /> You probably don't have a password yet, though.","txt.users.show.actions":"actions","type.via.solution-suggest":"Automatic Solution Suggestions","txt.users.edit.details":"Information","txt.security_policy.expiration_alert":"Your password will expire in {{count}} <a href=\"{{url}}\">change password</a>","txt.entries.list.overview":"Overview","support.array.sentence_connector":"and","txt.requests.show.add_comment":"Add a comment to this request","txt.ticket.actions.add_note":"Note","txt.access.help.title":"Password reset","txt.users.edit.add_google_account":"add","txt.satisfaction.ticket_closed":"This ticket is now closed.","event.error.label":"Error","txt.feedback_tab.label.question":"Question","txt.entries.show.reset_publishing_date":"Reset publishing date","txt.ticket.actions.next_on_save":"Go to next open ticket on submit","txt.entries.title.article":"Article","txt.users.edit_password.title":"Change password","txt.entries.list.more":"More","txt.watchings.create.message":"You will receive mails with updates made here","event.comment_privacy_change.text_not_available":"N/A yet...","txt.access.index.sign_in_using":"Sign in using","txt.keyboard_shortcuts.not_in_inputs":"Note: keyboard shortcuts will not work while the focus is on a form input.","txt.verification.details.submit":"Confirm and log in","txt.requests.show.was_assigned_to_this_ticket":"<strong>{{assignee_name}}</strong> was assigned to this request.","txt.satisfaction.score.poor":"Bad, I'm unsatisfied","txt.search.found":"{{results}} found","activerecord.errors.messages.greater_than_or_equal_to":"must be greater than or equal to {{count}}","event.external.label":"Message pushed to target","txt.requests.show.status_awaiting_someone":"This request is awaiting a response","txt.registration.error.email_blacklisted":"Users with the email address {{user_email}} are not allowed to sign up for this help desk","txt.access.help.title_unverified":"Please send the welcome email to me again","txt.requests.new.captcha_msg":"Type the above two words in the box below","txt.entries.edit.body.question":"Describe your question, or the problem you're experiencing, in detail","txt.layout.login":"login","txt.users.edit.twitter_description":"Can also be used to log in.","type.ticket.problem":"Problem","txt.requests.index.no_archived":"You have no older closed requests","txt.registration.success.thanks":"Thank you for signing up, {{user_name}}.","txt.layout.portal":"portal","txt.access.login.announcements":"There are new announcements at the Zendesk support site","txt.access.index.no_password_title":"No password?","txt.users.show.created":"Created","txt.ticket.actions.apply_macro":"Apply Macro","activerecord.errors.messages.less_than":"must be less than {{count}}","txt.users.edit.external_id_msg":"This ID is given to us by your help desk's external identity provider (e.g., Active Directory, SAML, LDAP) and cannot be edited.","txt.users.show.edit_title":"Edit User","txt.users.edit_password.new_pwd_lbl":"Please enter your new password","txt.satisfaction.score.current":"This ticket has been rated as {{score}}","timestamp.formats.this_year":"%b %d %H:%M","txt.users.edit.phone":"Phone","txt.keyboard_shortcuts.footer":"Built with {{love}} using {{html5}}, {{jquery}}, and {{sproutcore}}","txt.registration.index.name":"Your full name","txt.user.section.topic_comments_none":"No topic comments","txt.users.edit.submit_email_address":"Send me the verification email","type.via.ticket-merge":"Ticket merge","txt.satisfaction.submit":"Save my rating","txt.requests.show.was_assigned_to_your_ticket":"<strong>{{assignee_name}}</strong> was assigned to your request.","txt.requests.show.followup":"Follow-up to","txt.requests.new.restricted_domain":"Users from your domain are not allowed to submit tickets. Please login if you have an account.","txt.users.edit.email_not_verified":"not verified","txt.user.section.topics_none":"No topics","txt.users.edit.identities":"Identities","txt.requests.show.status_open":"This request is currently being processed by our staff","txt.users.role_name.end_user":"End-user","txt.entries.list.updated":"Updated","event.ticket_unshare.label":"Ticket no longer shared with","datetime.distance_in_words.less_than_x_minutes.one":"less than a minute","txt.merge.title_user_exists":"Have you been here before?","txt.requests.show.updated":"Request {{request_title}} updated","txt.registration.success.spam":"If you can't find a mail from us within a couple of minutes, please check your junk/spam folder.","txt.access.index.email":"Email address","txt.registration.index.submit_disabled":"Signing up&hellip;","txt.access.index.login_email":"Login using email/password","type.via.logmein":"LogMeIn Rescue","txt.users.edit.unlink_google_account":"unlink","txt.watchings.destroy.title":"Stop receiving updates by mail","txt.users.edit.adding_twitter":"Adding new Twitter account. Please wait...","txt.requests.show.cannot_see_ticket":"You do not have access to request #{{nice_id}}. It may have been solved or deleted.","txt.search.more_like_this.title":"More Like This","ticket_fields.status.label":"Status","datetime.distance_in_words.about_x_hours.other":"about {{count}} hours","datetime.distance_in_words.about_x_months.other":"about {{count}} months","txt.access.index.header":"Login to {{account_name}}","ticket_fields.group.label":"Group","txt.entries.show.vote_status.article":"found this helpful","txt.users.edit.facebook_description":"Can also be used to log in.","datetime.distance_in_words.x_minutes.one":"1 minute","txt.access.login.unverified_not_open":"Online access for unverified users not enabled for this account","time.formats.default":"%a, %d %b %Y %H:%M:%S %z","txt.entries.show.edit_comment":"Edit","txt.access.index.signup_title":"New to {{account_name}}?","txt.feedback_tab.button.submit":"Submit","txt.registration.index.email":"Your email address","txt.entries.show.label.planned":"Planned","txt.users.edit.update":"Update","txt.merge.wrong_password":"Password does not match. Please try again.","txt.verification.verified":"You've been verified - welcome to your help desk!","txt.requests.new.captcha":"Please verify that you are human","activerecord.errors.models.user_identity.attributes.value.taken":"{{value}} is already being used by another user","txt.satisfaction.rating.modify":"Change my rating","txt.entries.title.topic":"Topic","txt.ticket.create.success":"{{ticket_link}} has been created","txt.users.edit.delete_identity_confirmation":"Permanently delete '{{identity}}'?","txt.entries.show.save_comment":"Save comment","txt.access.index.learn_more_openid":"Learn more about <a href=\"http://openid.net/\" target=\"_new\">OpenID</a>","txt.users.edit.twitter_handle":"Twitter account","txt.users.edit.name":"Name","type.via.chat":"Chat","txt.requests.organization.index.view_open":"View open requests","activerecord.errors.messages.exclusion":"is reserved","ticket_fields.created.label":"Requested","time.formats.long":"%B %d, %Y %H:%M","type.via.group-deletion":"Group deletion","txt.users.role_name.light_agent":"Light agent","type.via.user-merge":"User merge","txt.ticket.incidents.label":"Incidents","date.formats.short":"%b %d","txt.keyboard_shortcuts.header":"Keyboard Shortcuts","txt.access.help.msg_unverified":"Your email address has not yet been verified.<br />Submit your email address, and we'll resend your welcome email containing the verification link.","type.via.user-deletion":"User deletion","txt.ticket.incidents.text1":"<strong>Incident</strong> type tickets can be linked to <strong>Problem</strong> type tickets.","txt.entries.edit.title.topic":"Title","txt.entries.posts":"Topic comments","txt.requests.show.awaiting_response":"Awaiting your response","txt.users.edit.add_google_account_title":"Add a Google account","txt.ticket.incidents.text2":"Solving a Problem ticket will automatically solve the linked incidents. If the Problem is solved with a comment, the comment will be added to the incidents as well.","txt.requests.show.ccs":"The following people will also be notified when this request is updated","txt.users.edit_password.submit":"Change password","txt.feedback_tab.placeholder.fill_in_details":"Fill in the details here. Please try to be as specific as possible.","txt.keyboard_shortcuts.cursor.down":"Select previous","txt.users.edit.personal_info":"Personal info","txt.requests.show.notification":"You will receive a notification when the request status is updated by our staff.","txt.verification.details.message":"Please enter your name and select a password.","txt.ticket.delete.success":"Ticket deleted","type.via.web-form":"Web form","datetime.distance_in_words.less_than_x_minutes.other":"less than {{count}} minutes","txt.entries.edit.body.topic":"Text","txt.satisfaction.header.comment":"With the following comment:","txt.entries.show.submitter.idea":"suggested this on","txt.email.delimiter":"Please type your reply above this line","txt.requests.show.you_can":"You can","txt.registration.index.cancel":"cancel","txt.users.role_name.anonymous":"Anonymous user","txt.suggestions.spelling":"Did you mean","txt.uploads.create.error":"There was an error with the attachment. Please try again or contact our support team if the problem continues.","txt.users.edit.header":"Edit User: {{name}}","datetime.distance_in_words.over_x_years.other":"over {{count}} years","txt.entries.show.label.you":"<b>You</b> and","type.via.ticket-sharing":"Ticket sharing","ticket_fields.score.label":"Score","txt.requests.index.view_open":"View your open requests","txt.access.login.facebook_error":"Facebook communication error. Please try again later.","txt.feedback_tab.error.seems_to_be_invalid":"Oops, this seems to be invalid.","txt.access.index.submit":"Login","txt.entries.edit.add":"Add","txt.entries.show.label.answer":"Answer","txt.entries.show.delete_comment":"Delete","txt.user.section.votes_none":"No topic votes","activerecord.errors.messages.greater_than":"must be greater than {{count}}","txt.entries.title.idea":"Idea","txt.users.edit.tags":"Tags","txt.satisfaction.html.change_rating":"You may still change your rating or comment.","type.ticket.ticket":"Ticket","txt.feedback_tab.error.no_agents_available":"Sorry, no agents are available. You may submit a ticket below for further help.","txt.feed.reply":"reply","type.status.pending":"Pending","txt.access.help.email":"Your email address","txt.suggestions.deflect.questions":"Ask a question in","txt.users.edit.photo_edit":"Change or delete the current photo","txt.requests.index.submitted":"Submitted {{time_in_words}} ago","txt.users.edit.external_accounts_msg":"Configure accounts used for communicating with the help desk and for logging in.","datetime.distance_in_words.x_seconds.one":"1 second","type.satisfaction.unoffered":"Unoffered","type.via.batch":"Batch","txt.access.login.twitter_error":"Twitter communication error. Please try again later.","ticket_fields.linked.label":"Linked problem","type.via.ticket-linked":"Linked problem","txt.entries.show.person":"Person","ticket_fields.organization.label":"Organization","txt.access.index.password_help":"(Help! I don't know what to enter here!)","txt.access.help.openid":"OpenID","txt.users.edit.password_msg":"Set a new password for this user. Leave blank if you do not want to change password.","ticket_fields.current_collaborators.label":"CCs","txt.requests.organization.index.view_solved":"View solved and closed requests","txt.entries.show.cancel":"cancel","txt.widgets.forums.search":"Search","txt.users.edit.add_google_account_admin_message":"When you link a Google account to a user, an email with a verification link will be sent to the user.","txt.satisfaction.cancel":"Cancel","txt.entries.topics":"Topics","txt.users.show.contact_information":"Contact Information","txt.access.openid.wrong":"Sorry, no user by that identity URL exists ({{openid_url}})","txt.feedback_tab.label.we_found_helpful_entries":"We found the following entries in our knowledge base that might be helpful:","txt.requests.show.status_awaiting_you":"This request is awaiting your response","txt.feedback_tab.label.search":"You asked:","ticket_fields.type.label":"Type","txt.search.all_forums":"all forums","ticket_fields.current_tags.label":"Tags","type.priority.normal":"Normal","txt.entries.show.confirm_delete_comment":"Delete this comment?  Are you sure?","txt.registration.index.twitter_screen_name":"Your Twitter account (optional)","txt.entries.show.vote_status.idea.people":"like this","txt.users.edit.external_id":"External ID","txt.entries.list.most_asked":"Most asked","txt.suggestions.deflect.title":"Didn't find what you were looking for?","datetime.distance_in_words.x_months.one":"1 month","txt.entries.index.login_first_to_add_topic":"Please <a href=\"/login\">login to add a topic</a>","txt.feedback_tab.heading.how_can_we_help":"How can we help you?","txt.access.index.get_password":"Get a password","txt.ticket.show.incidents":"There are incidents linked to this problem.","txt.satisfaction.plain.change_rating":"You may still change your rating or comment by copying the following URL into your browser:","txt.users.show.last_login":"Last login","type.via.resource-push":"Resource Push","txt.users.edit.openid":"OpenID","txt.users.edit.photo_upload":"Upload new photo","txt.keyboard_shortcuts.cursor.activate":"Activate selected item","txt.entries.show.label.staff":"STAFF","txt.requests.new.error":"Request could not be created as","txt.feedback_tab.notification.all_agents_busy":"It looks like all our agents are busy at the moment. Please submit a support request instead.","txt.activities.tickets.priority_increase":"{{actor_name}} increased priority of ticket #{{ticket_nice_id}} to {{new_priority}}.","txt.users.edit.unlink_account":"remove","txt.entries.show.label.answered":"Answered","txt.layout.logout":"logout","txt.access.login.password_expired":"Your password has expired. Please change your password to continue","datetime.distance_in_words.x_minutes.other":"{{count}} minutes","timestamp.formats.yesterday":"Yesterday %H:%M","txt.ticket.events.comments":"Comments","txt.requests.index.title_archived":"Older closed requests","txt.search.results":"results","txt.requests.new.submit":"Submit","txt.entries.show.closed":"Topic is closed for comments","txt.entries.list.recently_updated":"Recently Updated","txt.requests.index.status_pending":"View request history","txt.users.edit.add_twitter_handle_message":"In order to add a Twitter account, we need to verify with Twitter that the account belongs to you.","txt.users.edit.add_email":"add","date.formats.long":"%B %d, %Y","txt.registration.success.mail":"A welcome email will be sent to <strong>{{user_email}}</strong> shortly, containing a verification link that enables you to log in to the help desk.","txt.email.no_unverified.message":"The verification link you followed to get here, is no longer valid. This is probably because the link expired or you already verified this address.","txt.entries.show.submitter.article":"posted this on","txt.users.edit.add_help_desk_email":"add","datetime.distance_in_words.about_x_hours.one":"about 1 hour","txt.users.edit.primary":"primary","txt.search.title":"Search","txt.feed.show_all_x_replies":"Show all {{replies}} replies","txt.suggestions.reject_suggestions":"No, I need help","txt.entries.index.edit_question":"Edit a Question","txt.layout.check_request":"Check your existing requests","txt.requests.new.captcha_error":"Verification failed, please try a new set of words","txt.registration.index.password":"Select a password","type.satisfaction.bad":"Bad","type.via.dropbox":"Feedback tab","txt.merge.user_exists":"Your email address matches an account in our system. Please enter your help desk password so we can link your accounts.","txt.satisfaction.comment.hide":"Hide comment","txt.users.edit.add_facebook_account":"add","txt.satisfaction.score.good":"Good, I'm satisfied","ticket_fields.assignee.label":"Assignee","txt.entries.index.add_idea":"Suggest an Idea","datetime.distance_in_words.about_x_months.one":"about 1 month","txt.watchings.invalid_param":"Invalid parameters","txt.search.result":"result","txt.feed.show_latest_replies":"Show latest replies only","txt.feedback_tab.label.name":"Name","txt.requests.show.status_solved":"This request has been deemed solved {{date}}","txt.security_policy.requirements.title":"Password requirements:","activerecord.errors.models.user.attributes.openid_url.invalid":"is an invalid format, did you forget http:// or a trailing slash?","txt.requests.index.awaiting":"Awaiting your response","ticket_fields.updated_assignee.label":"Assignee updated","ticket_fields.satisfaction_comment.label":"Satisfaction comment","txt.users.edit.help_desk_login":"Help desk login","txt.feedback_tab.label.what_is_your_question":"What is your question?","event.voice.details.header":"Call Details","txt.users.edit.add_twitter_handle":"add","txt.entries.show.vote.thanks":"Your vote has been registered, thanks!","date.order":"yearmonthday","txt.users.edit.add_google_account_message":"This allows you to log in to the help desk with your Gmail or Google Apps account. Please <strong>provide the Google email address you'd like to use</strong> and we will send you a verification email.","txt.feedback_tab.text.or":"or","txt.satisfaction.plain.rate":"You can copy the following URL into your browser to rate:","activerecord.errors.messages.taken":"has already been taken","txt.access.login.welcome":"Welcome, {{user_name}}","txt.users.edit.creating":"Creating","txt.requests.show.closed_for_comments":"This request is closed for comments.","ticket_fields.merge.source_comment":"This ticket was closed and merged into ticket #{{target_nice_id}} \"{{target_title}}\".","txt.satisfaction.comment.show":"Show comment","txt.watchings.mail.new_comment":"There is a new comment in topic","txt.entries.show.login_to_see":"You may have to login to see it.","txt.registration.index.sign_up_to":"Sign-up to {{account}}","ticket_fields.field_checkbox.checked_label":"Yes","txt.feedback_tab.button.next":"Next","txt.users.edit.identities_msg":"Identities are for logging in to the help desk and for receiving updates - typically updates on requests.","txt.user.section.ccs":"CCs","time.am":"am","txt.suggestions.deflect.submit_ticket":"Fill out a request form","type.priority.low":"Low","txt.users.edit.submit_google_account":"Send me the verification email","txt.watchings.create.link":"Subscribe","activerecord.errors.models.user.attributes.password.complex":"must include letters in mixed case and numbers","txt.users.edit.external_accounts":"External Accounts","ticket.name":"Ticket","txt.email.verification.subject":"Please verify your email address","txt.uploads.create.uploading":"Uploading","event.sms.label":"Text message","date.abbr_day_names":"SunMonTueWedThuFriSat","type.via.voice-mail":"Voice mail","txt.feedback_tab.label.details":"Details","txt.entries.index.replied_at":"{{time_in_words}} ago","txt.feedback_tab.label.your_email_address":"Your email address","txt.feedback_tab.placeholder.search_knowledgebase":"Search our Knowledge Base","txt.entries.votes":"Votes","txt.entries.index.activity":"Latest activity","txt.users.role_name.owner":"Account owner","activerecord.errors.messages.too_long":"is too long (maximum is {{count}} characters)","txt.ticket.new":"New ticket","txt.access.help.blank_email":"Please provide a valid email address","txt.merge.enter_email":"Please enter an email address, so we can respond to your request.","txt.entries.index.add_article":"Add Article","txt.keyboard_shortcuts.cursor.first":"Select first","txt.layout.profile":"profile","txt.access.index.login_twitter":"Login using Twitter","txt.access.help.title_verified":"Please set me up with a new password","type.via.twitter":"Twitter","txt.entries.index.topic":"Topic","txt.users.edit.add_twitter_handle_manually":"add manually","txt.users.edit.add_email_message":"When you add an email address, we will send you a verification email.<br />Please <strong>click the verification link</strong> in that email.","datetime.distance_in_words.less_than_x_seconds.one":"less than 1 second","activerecord.errors.messages.equal_to":"must be equal to {{count}}","txt.uploads.header":"Attachment(s)","txt.verification.details.name":"Your name","txt.verification.details.password_msg":"You'll be using this password to log in to the help desk from now on.","txt.access.index.login_openid":"Login using OpenID","txt.access.logout.message":"You have been logged out.","activerecord.errors.models.user.attributes.password.too_short":"must be at least {{count}} characters","type.status.new":"New","txt.suggestions.deflect.request":"Get in touch","txt.feedback_tab.notification.need_more_details":"We need just a few more details about you. Please fill out the form below for further help.","txt.users.edit.submit_email_address_admin":"Send verification email","txt.satisfaction.cannot_rate":"Unfortunately that means the ticket can no longer be rated.","datetime.distance_in_words.less_than_x_seconds.other":"less than {{count}} seconds","event.satisfaction_rating.label":"Satisfaction rating","type.via.group-change":"Group change","time.pm":"pm","date.abbr_month_names":"~JanFebMarAprMayJunJulAugSepOctNovDec","type.via.closed-ticket":"Closed ticket","txt.ticket.show.associated_problem.link":"Problem {{id}} {{subject}}","datetime.distance_in_words.x_days.one":"1 day","event.macro.referenced":"{{title}} referenced (macro only applied if the ticket had an assignee)","txt.feedback_tab.heading.would_you_like_to":"Would you like to...","txt.entries.list.needs_answer":"Needs answer","txt.requests.organization.index.no_requests":"No requests found","txt.merge.email_not_verified":"{{email}} is not a verified email address. A new verification email has been sent to {{email}}. Please verify before adding the email.","txt.registration.error.user_invalid":"Failed to create user","txt.entries.edit.body.idea":"Tell us more details about your idea","txt.or":"or","txt.users.edit.facebook":"Facebook","type.priority.urgent":"Urgent","txt.suggestions.more_suggestions":"more topics...","txt.users.edit.save":"Save","txt.access.help.submit":"Submit","event.ticket_sharing.label":"Ticket shared with","txt.search.go":"Search","txt.requests.index.compact_list":"Compact list","txt.requests.new.email_address_msg":"If you are a registered user, please <a href=\"/login\">login</a> first to submit a request.","txt.user.section.votes":"Votes","txt.entries.edit.title.idea":"What's your idea?","ticket_fields.field_checkbox.unchecked_label":"No","txt.entries.show.deleted":"It may have been deleted.","txt.keyboard_shortcuts.cursor.last":"Select last","txt.entries.list.recent":"Recent","txt.satisfaction.prompt.comment":"Add a comment about the quality of support you received (optional):","event.voice.details.length":"Length of call","ticket.properties.incident.link":"Link incident to problem","txt.feedback_tab.link.see_all_results":"See all {{total_entries}} results","ticket_fields.updated_requester.label":"Requester updated","txt.requests.show.status_new":"This request is awaiting assignment to a help desk operator","activerecord.errors.messages.even":"must be even","txt.widgets.forums.all":"All","txt.requests.index.no_copied":"You are not copied on any requests","txt.suggestions.found_suggestions_title":"These topics might be of interest to you","txt.feedback_tab.button.submitting":"Submitting...","txt.ticket.next":"Next","txt.users.edit.photo_delete":"delete","event.voice.transcription.header":"Transcription","txt.feedback_tab.error.no_results_found":"Sorry, no results found. Try submitting a request below for more help.","txt.feedback_tab.footer.powered_by_zendesk":"Powered by Zendesk","txt.ticket.update.success":"{{ticket_link}} has been updated","txt.security_policy.requirements.expiration":"expires after 90 days","txt.ticket.actions.add_comment":"Comment","txt.users.edit.twitter":"Twitter","type.via.getsatisfaction":"GetSatisfaction","txt.requests.index.message":"<p>You can reopen a solved request by clicking on the request and adding a comment.</p>   <p>Closed requests cannot be re-opened.</p>","txt.user.section.subscriptions":"Subscriptions","txt.entries.show.people":"People","activerecord.errors.messages.not_a_number":"is not a number","txt.layout.signup":"sign up","txt.users.edit.photo":"Photo","txt.access.help.user_not_found_not_open":"No registered user found with email address \"{{user_email}}\"<ul><li>Only users already registered with {{account_name}} can apply for a new password</li><li>{{account_name}} does not offer self-registration, please contact your company representative for further information</li></ul>","txt.access.login.user_not_found_error":"Sorry, that user does not exist. Please contact support if you think this is an error.","txt.filters.columns.week":"Week","txt.widgets.forums.searching":"Searching","txt.entries.edit.update":"Update","txt.users.edit.remove_account_confirmation":"Remove {{identityName}} from your Help Desk account?","activerecord.errors.messages.header":"The following problem prevents this {{model}} from being saved:","type.priority.high":"High","txt.entries.edit.title.question":"What's your question?","type.via.topic":"Topic","txt.suggestions.no_suggestions":"Sorry, we found nothing...","ticket_fields.subject.label":"Subject","txt.entries.index.edit_idea":"Edit an Idea","txt.filters.title":"Views","txt.users.edit.primary_email":"Primary email","txt.requests.organization.index.view_by_user":"Requests by user","date.day_names":"SundayMondayTuesdayWednesdayThursdayFridaySaturday","txt.user.section.subscriptions_none":"No subscriptions","date.formats.default":"%Y-%m-%d","txt.access.help.cancel":"cancel","timestamp.formats.this_hour":"{{time_difference}} ago","activerecord.errors.messages.less_than_or_equal_to":"must be less than or equal to {{count}}","txt.registration.error.email_blank":"Please provide an email address","txt.keyboard_shortcuts.cursor.up":"Select next","txt.requests.organization.index.viewing":"Requests for {{organization}}","txt.requests.show.has_followups":"The request has a follow-up in","ticket_fields.assigned.label":"Assigned","txt.users.edit.groups":"Member of groups","type.satisfaction.good":"Good","txt.entries.show.no_access":"You do not have access to this topic","txt.requests.index.title_open":"Open requests","txt.entries.list.empty":"No topics found","timestamp.formats.before_this_year":"%b %d %Y %H:%M","activerecord.errors.models.user.attributes.password.unique":"must be different than the previous {{count}} passwords","ticket_fields.requester.label":"Requester","txt.access.help.user_not_found_open":"No registered user found with email address \"{{user_email}}\"<ul><li>Only registered users can request a new password via this form</li><li>Please use the <a href=\"/registration\">sign-up form</a> instead if <strong>{{user_email}}</strong> is your email address</li></ul>","txt.access.login.no_user":"No user with email address {{user_email}}","datetime.distance_in_words.x_seconds.other":"{{count}} seconds","txt.requests.show.error_need_email":"Please <a href=\"/users/current/edit\">provide us with a verified email address</a> before submitting a new request","support.array.skip_last_comma":"false","txt.uploads.create.close":"Close","type.status.closed":"Closed","txt.entries.show.label.done":"Done","txt.users.edit.updating":"Updating","txt.satisfaction.prompt.rate":"How would you rate the support you received?","event.voice.details.from":"Call from:","api.errors.permissions.attachment_upload":"Only agents can add attachments","txt.entries.show.edit":"Edit","txt.watchings.destroy.link":"Unsubscribe","txt.watchings.destroy.fail":"No subscription found, it may have been removed previously","txt.users.edit.add_facebook_message":"In order to add a Facebook account, we need to verify with Facebook that the account belongs to you.","txt.access.index.password":"Password","type.via.user-change":"User change","txt.requests.show.comments":"Comments","txt.users.edit.add_twitter_handle_title":"Add a Twitter Account","txt.access.index.title":"Login","activerecord.errors.messages.blank":"can't be blank","txt.users.edit_password.new_pwd":"New password","txt.users.edit.primary_email_msg":"Your primary email address is what we’ll use to communicate with you about your requests.","txt.users.role_name.agent":"Agent","activerecord.errors.messages.odd":"must be odd","txt.keyboard_shortcuts.show":"Show Keyboard Help","type.ticket.question":"Question","txt.watchings.mail.new_topic":"There is a new topic {{topic_name_with_link}} in forum","txt.uploads.create.link":"Attach file","txt.tickets.recent.title":"Recent Tickets","txt.verification.details.password":"Please select a password","txt.users.update_password.failed":"Password entered does not meet the following requirements","txt.access.index.signup":"Sign up to submit and track your requests online","txt.entries.index.views":"Views","txt.entries.index.add_question":"Ask a Question","txt.users.role_name.restricted_agent":"Restricted agent","txt.feed.edit":"edit","event.comment_privacy_change.label":"Comment mode change","txt.ticket.show.associated_problem.info":"This is an incident linied to {{problem_link}}","txt.users.edit.photo_msg":"An optional smiling face. For the best results, upload a photo with equal length and height.","txt.entries.index.add_topic":"Add Topic","txt.entries.index.edit_topic":"Edit Topic","type.satisfaction.nothing":"Unoffered","datetime.distance_in_words.half_a_minute":"half a minute","activerecord.errors.models.user.attributes.password.special":"must include a character that is not a letter or number","txt.requests.index.message2":"<p> By submitting a request you <span class=\"highlight\">report a problem</span> to our support staff, who will review and process your request as soon as possible.  </p> <p>You can always return to this page to view the status of all your submitted requests.</p>","txt.requests.index.submit_request":"Submit a request for assistance by support staff","date.month_names":"~JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember","ticket_fields.description.label":"Description","txt.requests.show.title":"Request {{request_title}}","txt.ticket.actions.attach_file":"Attach file","txt.users.edit.google":"Google","datetime.distance_in_words.about_x_years.other":"about {{count}} years","event.voice.details.time":"Time of call","activerecord.errors.messages.empty":"can't be empty","activerecord.errors.messages.confirmation":"doesn't match confirmation","txt.requests.title":"Request","txt.merge.email_verification_sent":"Thank you. A verification email has been sent to {{email}}.","txt.requests.index.title_solved":"Recently solved and closed requests","txt.requests.index.viewing":"You are viewing a list of","txt.requests.show.keep_solved":"Request is <strong>solved</strong>","txt.entries.show.label.not_planned":"Not planned","txt.watchings.not_found":"Object for subscription not found","type.updated_by.end_user":"End-user","txt.users.edit.adding_facebook":"Adding new Facebook account. Please wait...","txt.entries.show.comments":"Comments","txt.entries.index.comments":"Comments","type.ticket.task":"Task","ticket_fields.id.label":"ID","txt.requests.new.captcha_reload":"Two other words please","txt.registration.error.email_invalid":"Invalid email address: {{user_email}}","txt.feedback_tab.button.find_someone_to_chat":"Find someone to chat with","txt.users.edit.help_desk":"Email","txt.users.edit.timezone":"Timezone","txt.users.edit.openid_msg":"<a href=\"http://openid.net/\" target=\"_new\">OpenID</a> for Single Sign-On. The URL must be on the format <tt>http://myidentity.myopenid.com/</tt>","txt.users.edit.facebook_message":"Sign in with Facebook to verify your Facebook account.","txt.requests.index.no_solved":"You have no recently solved or closed requests","txt.requests.show.error_blank_comment":"You cannot submit a blank comment","txt.requests.show.create_a_followup":"create a follow-up","txt.ticket.incidents.header":"Problem Incidents","txt.feed.show_all_replies":"Show all replies","event.notification.label":"Email notification","txt.requests.new.want_audio":"I want audio instead","txt.keyboard_shortcuts.modal.hide":"Hide modal dialog boxes (like this one)","txt.keyboard_shortcuts.help.show":"Show this help screen","txt.requests.new.title":"Submit a request for assistance","txt.ticket.actions.save_as":"Submit as","txt.users.update_password.incorrect":"The current password you entered is not correct, your password has not been changed","activerecord.errors.messages.wrong_length":"is the wrong length (should be {{count}} characters)","txt.requests.show.is_assigned_to_this_ticket":"<strong>{{assignee_name}}</strong> is assigned to this request.","ticket_fields.merge.default_target_comment.bulk":"Tickets {{source_ids}} were closed and merged into this ticket.","txt.bookmarks.title":"Bookmarks","txt.requests.organization.index.title_by":"Requests by {{user}}","txt.access.index.remember_me":"Remember me on this computer","activerecord.errors.messages.invalid":"is invalid","txt.requests.show.reopen":"You can reopen the request by adding a comment.","type.via.ticket-suspended":"Recovered from suspended tickets","ticket_fields.solved.label":"Solved","txt.registration.error.disabled":"401 Access denied. User registration not enabled for account {{account_subdomain}}","txt.uploads.show.quickview":"quick view","txt.search.searching":"Searching","txt.email.no_unverified.title":"No unverified email address (invalid verification link)","txt.access.login.wrong_password":"Incorrect password<ul><li>Please try again or <a href=\"/access/help?user[email]={{user_email}}\">get a new password</a></li></ul>","event.macro.label":"Macro","type.via.iphone":"iPhone","txt.entries.title.question":"Question","txt.users.edit.password":"Change Password","type.via.phone-inbound":"Inbound phone","txt.search.found_in_forum":"{{results}} found in {{forum_name}}","txt.users.edit.photo_change":"change","txt.chat.chat_about_ticket":"live chat about this request","txt.feed.update":"Update","txt.access.help.already_verified":"This user has already been verified<ul><li>If you lost your password, please contact {{reply_address}}</li></ul>","datetime.distance_in_words.x_days.other":"{{count}} days","txt.feedback_tab.error.problem_submitting_request":"Sorry, there was a problem submitting your request. Please try again later.","txt.registration.success.title":"Sign-up complete","txt.layout.home":"Home","txt.requests.show.is_assigned_to_your_ticket":"<strong>{{assignee_name}}</strong> is assigned to your request.","txt.email.welcome.subject":"{{account_name}} welcome email","txt.entries.show.vote_status.question":"would like this answered","txt.uploads.create.max_size":"Max file size: {{max_size}}","txt.watchings.mail.unsubscribe":"Unsubscribe from these messages","txt.uploads.destroy.link":"remove","txt.ticket.events.all":"All events and notifications","txt.users.show.edit":"edit","txt.suggestions.deflect.ideas":"Submit an idea in","txt.requests.show.related_topics":"Related topics","txt.feedback_tab.message.submitted_thanks":"Message submitted. Thanks!","txt.entries.show.vote_status.idea.person":"likes this","ticket_fields.merge.default_target_comment.non_bulk":"Ticket #{{source_nice_id}} \"{{source_title}}\" was closed and merged into this ticket.\n\nLast comment in ticket #{{source_nice_id}}: {{source_latest_public_comment}}","txt.entries.list.latest_comment":"Latest comment","txt.users.edit.basic_info":"Basic Info","txt.users.edit.email":"Email","activerecord.errors.messages.accepted":"must be accepted","txt.input.date.placeholder":"yyyy-mm-dd","txt.feedback_tab.button.begin_chat":"Begin chat","type.via.macro-reference":"Macro-reference","txt.entries.show.latest_first":"latest first","txt.entries.index_pinned.pinned":"See latest announcements","txt.requests.index.view_copied":"View requests you are copied on","txt.requests.index.status_new":"Awaiting assignment to a help desk operator.","txt.users.edit.photo_confirm":"Are you sure you wish to delete this picture?","txt.requests.index.no_open":"You have no open requests","txt.entries.show.tags":"by tags","txt.suggestions.accept_suggestions":"Yes, that answered my question","txt.feedback_tab.you_asked":"You asked:","txt.ticket.id_label":"Ticket #{{id}}","txt.users.update.failed":"Failed to update user","txt.users.edit.photo_cancel":"cancel","txt.entries.show.add_comment":"Add a comment","txt.entries.subscriptions":"Subscriptions","ticket_fields.nice_id.label":"ID","txt.layout.change_pwd":"Change password","type.via.api":"API","txt.users.edit.add_openid_account":"add","txt.access.help.google":"Google email address","timestamp.formats.nonrelative":"%b %d %H:%M","type.status.solved":"Solved","txt.activities.tickets.assignment":"{{actor_name}} assigned ticket #{{ticket_nice_id}} to you.","txt.email.footer":"This email is a service from {{account_name}}","ticket_fields.submitter.label":"Submitter","time.formats.short":"%d %b %H:%M","ticket_fields.updated_by_type.label":"Updater","txt.users.edit_password.current_pwd_lbl":"Please enter your current password","txt.feedback_tab.link.privacy_policy":"Privacy Policy","ticket_fields.due_date.label":"Due Date","type.updated_by.agent":"Agent","txt.verification.details.submit_disabled":"Logging in&hellip;","txt.users.edit.cancel":"Cancel","txt.users.edit.add_google_address":"Google email address","txt.verification.already_verified":"Verification failed, user is already verified<ul><li>Please use the <a href=\"/\">regular login</a></li></ul>","txt.merge.cannot_add":"cannot be added to your account","txt.feedback_tab.button.submit_support_request":"Submit a support request","type.via.rule":"Rule","txt.feedback_tab.placeholder.briefly_describe":"Briefly describe your question","txt.registration.index.title":"Sign-up","event.voice.details.not_available":"Transcription not available","activerecord.errors.messages.too_short":"is too short (minimum is {{count}} characters)"};

I18n.t = function(key, args) {
  var result = I18n.translations[key];
  if (result && args) {
    // perform placeholder substitution for placeholders that look like this: {{something}}
    for (arg in args) {
        var match = "{{" + arg + "}}";
        do {
            result = result.replace(match, args[arg]);
        } while(result.indexOf(match) !== -1);
    }
  };
  return result;
};

function i18n_distance_of_time_in_words(to, from) {
  seconds_ago = ((to  - from) / 1000);
  minutes_ago = Math.floor(seconds_ago / 60)

  if(minutes_ago <= 0) { return I18n.t('datetime.distance_in_words.less_than_x_minutes.one');}
  if(minutes_ago == 1) { return I18n.t('datetime.distance_in_words.x_minutes.one');}
  if(minutes_ago < 45) { return I18n.t('datetime.distance_in_words.x_minutes.other', {count: minutes_ago});}
  if(minutes_ago < 90) { return I18n.t('datetime.distance_in_words.about_x_hours.one');}
  hours_ago  = Math.round(minutes_ago / 60);
  if(minutes_ago < 1440) { return I18n.t('datetime.distance_in_words.about_x_hours.other', {count: hours_ago});}
  if(minutes_ago < 2880) { return I18n.t('datetime.distance_in_words.x_days.one');}
  days_ago  = Math.round(minutes_ago / 1440);
  if(minutes_ago < 43200) { return I18n.t('datetime.distance_in_words.x_days.other', {count: days_ago});}
  if(minutes_ago < 86400) { return I18n.t('datetime.distance_in_words.about_x_months.one');}
  months_ago  = Math.round(minutes_ago / 43200);
  if(minutes_ago < 525960) { return I18n.t('datetime.distance_in_words.about_x_months.other', {count: months_ago});}
  if(minutes_ago < 1051920) { return I18n.t('datetime.distance_in_words.about_x_years.one');}
  years_ago  = Math.round(minutes_ago / 525960);
  return I18n.t('datetime.distance_in_words.over_x_years.other', {count: years_ago});
}